"Access IT tend to listen to our day to day problems, and they tend to give up good solutions so that we can focus our people on getting on with our day to day work rather than worry about the IT that they are using."
Transcript: Reeves and Neylan
Stephen Ledger, Partner, Reeves and Neylan Chartered Accountants and Business Advisors talks to Jane Chakravorty, Access IT LtdJC: "Access IT, like Reeves & Neylan is a firm that enjoys long term relationships with it's clients, how has your relationship with Access It developed over the years?"
SL: "Well I suppose it has gone from strength to strength really, it started off with stand alone PCs where there was just low level support and it's worked all the way through to network solutions for our two hundred users now, so we're very pleased with what Access IT have done for us."
JC: "In what way has Access IT helped you to develop your computer system to develop your growth?"
SL: "Well, really Access IT tend to listen to our day to day problems, and they tend to give up good solutions so that we can focus our people on getting on with our day to day work rather than worry about the IT that they are using."
JC: " In a recent survey you strongly agreed that Access IT work creatively, has this been of s direct benefit to Reeves & Neylan?"
SL: "Yes it has actually, I can give you an example where we had a problem in one of our offices recently, and Mark Henwood it was actually who sorted out a very good solution for us, which was a bit off-the-wall, but it really did solve the problem for us."
JC: "You've been kind enough to recommend us to your clients over the years and we're very grateful for that, can I ask, what do you tell people when you recommend Access IT to them?"
SL: "The primary thing I suppose, is that I tell clients who ring me up who are looking for IT support that Access IT actually do listen to the business problems, and they do provide business solutions rather than just try to sell their services and their favourite box of the day, they really do sell proper business solutions to us."
JC: "Thank you very much."
SL: "Pleasure."
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